Functional Requirement Document (FRD)

This Functional Requirement Document specifies what Event does from a behavioral perspective: its modules, pages, features, customer/host/admin/influencer flows, validation, and the business rules that govern them. It complements the Business Requirement Document by translating goals into concrete, testable functionality across the storefront, the customer, host and influencer portals, and the admin CMS — all served from one Next.js 16 application.

Module Overview

Event groups functionality into nine functional areas. Class listing and booking are part of the free core; premium integration providers unlock via CreativeCape add-on licensing.

Catalogue

Public storefront under / (the (site) route group).

Capabilities:

• Published-class catalogue with faceted filtering (cuisine, skill level, class type, price, location) and sorting; results are cached for hot public pages.
• Class detail renders the description, what's included (amenity groups), scheduled sessions with per-session availability, ratings (rating_avg/rating_count), approved reviews, and nearby places.
• Class categorisation via listing_master_items (type / cuisine / skill tags); host profiles aggregate class count and rating.
• Paid extras (e.g. wine pairing) surface on the class page and are selectable at checkout.

Booking & Checkout

APIs under /api/v1/bookings and /api/v1/listings.

• Availability — GET /api/v1/listings/[slug]/availability returns each experience_sessions row with seats_total/seats_booked so the client can render bookable sittings and remaining seats.
• Quote — POST /api/v1/listings/[slug]/quote re-prices a proposed booking server-side (session, seat count, booking_mode per_person|private, extras) and returns the deposit and full amounts without creating a booking.
• Coupons & gift cards — coupons support PERCENT or AMOUNT discounts, a minimum total, a max-discount cap, redemption limits, a validity window, and scoping; gift cards are validated for ACTIVE status, currency, and balance.
• Payment methods — GET /api/v1/bookings/payment-methods lists the active gateways for the method picker.
• Booking creation — POST /api/v1/bookings/checkout re-prices server-side, re-validates the coupon, and claims seats atomically (seats_total - seats_booked >= seats), creating a bookings row keyed to the session_id with the chosen seats and booking_mode. The customer pays deposit or full; online gateways return a redirect/approval, offline methods return a pending booking.
• Verification — POST /api/v1/bookings/pay and the verify/return routes confirm payment with the driver and finalise the booking (recording a booking_payments row).

Payments

• Built-in online gateway: PayPal (Orders v2, redirect flow) using client-id/secret with test/live/sandbox modes.
• Offline method: Bank Transfer — creates a pending booking fulfilled by admin "Mark as Paid".
• Deposit or full. The customer may choose to pay a deposit or the full amount; the split is computed server-side from the class/session pricing — never trusted from the client.
• Pluggable driver registry: premium gateways (e.g. Stripe, Razorpay, and more) ship as self-contained add-on drivers, configured in admin settings.
• Active gateway configuration is read from the integration_connections table (channel PAYMENTS), with secrets decrypted server-side only.

Sessions & Seats

Booking statuses: pending, confirmed, cancelled, refunded.

• Sessions. Each class (listings) runs on scheduled experience_sessions (sittings) with a fixed seats_total; seats_booked tracks claimed seats. A session is bookable while seats remain and its date/time is in the future.
• Atomic seat claiming. On checkout the requested seat count is claimed in a single guarded update (seats_total - seats_booked >= n) so two customers cannot oversell the same session.
• Booking modes. per_person books individual seats at the per-seat price; private books the whole session for a party.
• Cancellations & refunds. Tiered cancellation policies (flexible / moderate / firm / strict / non-refundable) determine the refund amount from the policy and lead time. Both customer-initiated and host-initiated cancellations are supported; seats are released on cancellation and the request enters the admin refund approval queue (booking_refunds). Email/WhatsApp/SMS notifications are sent.
• Extras & notes — booking_extras records paid add-ons on a booking; booking_notes and booking_emails capture internal notes and the message trail.

Customer Portal

Portal under /customer (customer session, dynamically rendered to reflect live theming).

Host (Practitioner)

Portal under /host (host session).

Admin / CMS

Panel under /admin/(panel) (admin session, permission-gated).

• catalogue — listings (classes), sessions, master-data (types / cuisines / skills), extras, amenities.
• bookings (with per-booking detail and Mark as Paid), refunds (approval queue), customers, hosts, dashboard (revenue/analytics).
• marketing — coupons, gift-cards, partners, testimonials, leads. subscription — host subscription plans.
• Content/CMS — pages, blogs (+ categories), hero-slider, gallery, faqs, reviews, about, menus, theme builder, builder-pages.
• influencers — affiliate accounts, commissions, payouts.
• settings sections include: channels/integrations, notifications (email/sms/whatsapp/in-app/push/webhook) + notification-log, languages, currencies, countries, locations, invoice, theme, roles, permissions, users, api-tokens, webhooks, license, master-data, advanced, activity.

Add-ons & Licensing

• Event ships 53 channel integration providers across categories — Payments, Email, Storage, Analytics, Calendar, CAPTCHA, Realtime Chat, AI Chatbot, Live Chat, SMS, Social Auth, WhatsApp.
• Free defaults include SMTP (email), PayPal + Bank Transfer (payments), Cloudflare R2 (storage), and GA4 (analytics); other providers are premium.
• Gating. A premium provider serves only when unlocked. Activation is per-add-on via an Envato-style purchase code entered in admin → Add-ons, exchanged once for an RS256 JWT bound to { addon, domain } and then verified offline on every check; the domain license can also grant entitlements ("*", a channel id, or "channel:provider"). Localhost/dev hosts are unlocked.
• Toggling. Server-side gates (premiumBlock / featureBlock) and the client useFeatureActive() hook check installation and entitlement before exposing a feature.

Auth & Permissions

• Auth routes (/(auth)): login, register, forgot-password, reset-password, verify-email.
• OTP/verification delivery channel is admin-configurable; a QA test-contact/test-code bypass exists for staging.
• Admin RBAC — permissions-catalog.ts defines resources × CRUD actions; requirePermission(action, resource) enforces per route and returns 403 when denied, emitting an audit event on mutations. System/super roles bypass the matrix.

Validation & Business Rules

• Server-side re-pricing: booking totals, deposits, coupons, and gift-card balances are recomputed on the server at booking time — never trusted from the client.
• File uploads pass through the server to R2/S3; images are processed (resize/convert) with sharp before storage.
• BR-A Seats are claimed atomically; a booking is created only if seats_total - seats_booked >= seats.
• BR-B A booking is confirmed only when payment (deposit or full) succeeds; offline bookings require admin Mark as Paid.
• BR-C Cancellations release seats and compute a tiered refund routed through the admin approval queue.
• BR-D Premium add-ons require a valid entitlement or purchase code (dev/localhost unlocked).
• BR-E Integration secrets are stored AES-256-GCM encrypted and never returned to clients.
• BR-F Admin mutations are permission-checked and audited.

For functional questions or feature requests, contact support at creative-cape.com.

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